• Home > News > Can Another Company Monitor My ADT Alarm System?

Can Another Company Monitor My ADT Alarm System?

May 09, 2018

adt monitoringProbably one of the top questions security companies get is whether or not they can monitor an existing ADT alarm system or take over existing ADT alarm equipment, such as the alarm panel, window and other sensors, fire alarms, cameras, CO2 detectors, etc., as well as have the same control over and other IoT devices originally connected to the ADT system.

The answer is probably yes, although there are some situations or instances where this may not be true, such as if you signed up during a special ADT promotion that had certain equipment requirements, but more on this later.

This blog will try and answer some of these burning questions while providing a sensible path forward, as chances are you are asking because your monthly monitoring fees from ADT are going up. And in this competitive security landscape today, with many local security companies that can possibly offer you a better deal, it makes sense to take a look around to see what is available, as well as see who can take over you current system and equipment, if possible.

Can You Use ADT But Monitor With Another?

Let’s start by addressing a question that we often hear ADT Customers ask: “Can I use my ADT equipment but monitor with another company?” Unfortunately, the answer is not a simple yes or no, as it depends on if you are under contract with ADT and what type of contract you currently have with ADT. If you own the equipment, the answer is simple—yes (more on this next).

But, if you signed up under one of ADT’s promotion that involved offering you free equipment if you commit to pay the monthly monitoring fee, you may be out of luck until the contract period is up, at least when it comes to having someone else monitor it. In addition to charging you more for monthly monitoring fees because they are giving you (or loaning you) the equipment up front, they will also want their equipment back and/or block use of the alarm panel if you cancel monitoring service, as that was a stipulation in your contract. So be sure to check your contract if you have one with them.

If you are stuck in this type of contract, though, keep reading, as there may be some other options for you.

ADT-Owned Equipment

adt alarm system

If you have ADT equipment and are not locked into monitoring with them, reach out to a local security company to see if they offer monitoring services that are compatible. Most likely, you will find a company that can use your existing ADT equipment and wiring and monitor your alarms. Most security companies can reprogram your control panel to work with their own monitoring center, even if ADT has locked you out from using it.

If you are going to use another company to monitor your existing ADT equipment, some key things to look out for when you are deciding on a monitoring company include:

Are they UL Listed?

The UL Certificate is an alarm company’s declaration that an alarm system has been installed, and will be maintained, tested, and monitored, in accordance with the most up-to-date applicable codes and standards. UL’s technical experts assess alarm companies for their ability to install, maintain, test, inspect, and monitor alarm systems, as well as, provide runner service and communicate with the proper authorities.

Are they TMA Five-Diamond Certified?

The TMA Five Diamond designation is granted annually to monitoring centers that satisfy all of the requirements of the five points of excellence, including a commitment to:

  • Random inspections and quality criteria standards by a nationally recognized testing laboratory such as FM Approvals, Intertek/ETL and UL.
  • The highest levels of customer service.
  • Ongoing job-related education and testing by having 100% of its central station operators certified using the TMA online training series.
  • Raising the industry standards through TMA membership and participation in its activities.
  • Reducing false dispatches.

Self-Monitoring

With DIY security rising in popularity, it is inevitable that homeowners will question whether or not they need to monitor their system professionally and just do it themselves. The question is yes, you need to have your fire and security alarms professionally monitored, not only for peace of mind but also for overall security and safety of your home and family.

If you look at many of the DIY security systems today, they are professionally monitored, and that is because a homeowner cannot provide the same kind of consistency in monitoring and response, even if they are getting alerts sent to their phone or tablet. In addition, every minute counts when we are talking about a fire alarm, for example, so having that monitoring center contacting emergency response when you need it is why you pay for the pro monitoring.

Changing Security Providers

As mentioned above, if you are paying too much for monitoring with ADT right now, it pays to reach out to some local companies to not only see if they will monitor your existing ADT equipment, but also see what deals they have for switching to them from ADT. For example, if you are stuck in a deal that involved giving the equipment back to ADT, a new security company can work with your existing wiring and security equipment beyond the panel, which is most often what ADT wants back.

If you’re thinking about switching your alarm system over from ADT, keep in mind that most security companies can supply a new panel that will work with the existing security equipment in your home, so you don’t have to replace existing cameras, thermostats, lights, motion sensors, video doorbell, and other smart home automation devices.

ADT Alarm System Takeovers in Virginia

If you have an existing home alarm system here in Virginia that was installed by another company, The Richmond Alarm Family of Companies may be able to take over the system, fix any problems you’re having, reuse much of the equipment, and set up ongoing 24/7 monitoring.

Get 3 months of free monitoring when you switch over to us! Contact us online to learn more about getting your alarm system switched over to a local security company that is headquartered here in Virginia.

Contact Us to Learn More

Topics: Multra Guard News, News, Commercial Security, home security, monitored alarm

Recent Security News

New Call-to-action

Subscribe to Email Updates